A growing number of universities are struggling with the management of their student’s applications and search for ways to deliver those applications to the devices. Thus, the user experience of students is suffering. Facing these challenges can be a problematic task for the IT helpdesk and IT administrators. Students are always on the move on campus, consuming data however it suits them and this way of working should be enabled, not discouraged due to a bad user experience. What can be done to improve the access to those applications and user experience?
In this whitepaper, we will present a case study which is based on a Proof of Concept how daily issues were reduced and the user experience was improved for the students of a Dutch University, by implementing VMware Workspace ONE with Horizon 7 and Identity Manager.