A growing number of IT organizations are struggling with the management of their user profiles and application settings. As a result, the user experience is also suffering. Facing these challenges can be a daunting task for IT managers and IT administrators. What can be done to improve management of user profiles and user experience?

In this whitepaper, we will present a case study of how daily issues were reduced and user experience was improved for the IT organization of an international supplier of high-tech maintenance and support services, by implementing VMware User Environment (UEM).

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Johan van Amersfoort

Author Johan van Amersfoort

Since 1999 I am part of the IT world. The first few years as a field engineer working with SBC products like WinFrame and MetaFrame and later with TS/RDS based solutions. In 2005 I had my first experience with VMware products and since then I got hooked. Especially when I saw my first vMotion :) Late 2013, it was time to make a career change. But what? Actually, it was kind-of easy. Mix Server Virtualization with SBC and Application Virtualization and what do you get? The answer is simple, End-User Computing. I applied for a job at ITQ as a Virtualization Consultant, got hired and took my career to a next level. The 3 year after that were a rollercoaster. vExpert since 2015, VCIX/VCAP's (5/6) on Data Center and Desktop & Mobility, VMware EUC Champion awards and I achieved my ultimate goal: VCDX-DTM. As EUC is going through a revolution with a lot of new tech that makes it more agile, robust, scalable, secure, manageable and pretty awesome, my main focus is on EUC. But with a passion for technology, I won't hesitate if any other cool project comes by. If you like to read more about me, you can do so on my personal blog vHojan.nl

More posts by Johan van Amersfoort
10 February 2017